Daily wellness check calls · Nationwide
Someone real calls Mom, every single day.
A trained caregiver from our own staff phones your parent at the same time each day, has an actual conversation, and sends you a note about how it went. If they don't pick up, we don't stop calling until somebody has reached them.
- Call placed · home landline
- Answered on the second ring
- Medication reminder given — morning set, confirmed taken
- Call ended · 9 minutes
Had breakfast, coffee already made. Took the morning pills while we talked. Said her knee is stiffer than last week and she's using the cane indoors now. Looking forward to Saturday.
Logged by Denise M., CNA · sent to 2 family members at 9:13 AM
Sample call record
Why a phone call
A pendant only works if they press it.
A button has to be pushed
Medical alert devices are excellent — when they're worn and when the person is conscious enough to press them. A daily call doesn't depend on either. If something went wrong overnight, the call is what finds out.
A trained ear hears the change first
Slurred words. Confusion about what day it is. A cough that wasn't there on Tuesday. Skipped meals three days running. Our callers are certified nursing assistants who have spent years listening to older adults, and they know what a bad week sounds like before it becomes a fall.
A robot can't ask the next question
Most check-in services are an automated voice asking “press 1 if you're okay.” If the answer is wrong, a recording has nowhere to go. A person asks why, writes it down, and tells you the same morning.
It's the part of the day they look forward to
The safety check is why families sign up. The company is what the person on the other end of the line looks forward to. Nine minutes with someone who remembers that Saturday is the grandson's visit is not a small thing when you live alone.
How it works
Four steps, and the first call goes out tomorrow.
STEP 1
A 15-minute intake
We learn their routine, their medications and times, how well they hear, what “normal” sounds like for them — and exactly who we call, in what order, if something's off.
STEP 2
You set the window
Same time every day, in their time zone. Most families pick 8–10 AM. Evening calls land between 5 and 7 PM. You can change it any time.
STEP 3
We call and we talk
Two minutes on a good day, fifteen on a lonely one. It's a conversation, not a questionnaire — but the safety questions always get asked.
STEP 4
You get the note
A text or email after every single call, with what was said and anything worth watching. On the two- and three-call plans, a written summary every Sunday.
On every call
What we actually ask.
The conversation moves at their pace. These points get covered before we hang up.
Safety
- How did you sleep?
- Any falls or near-falls since we talked?
- Anything hurting today that wasn't yesterday?
- Is the house warm enough? Cool enough?
Medication
- Reminder by name and by time, if you want it
- Did you take the morning set?
- Are you running low on anything?
Eating and drinking
- What did you have this morning?
- How's the water going today?
- Is there food in the house for tomorrow?
Mood and orientation
- How they sound compared to last week
- Whether today's plans track with the day
- Confusion, low mood, unusual worry
Follow-through
- The cardiologist appointment Thursday
- Did the ride get arranged?
- Did the grandson's visit happen?
Anything you add
- Ask her to use the cane indoors
- Check the back door is locked
- Remind him the bill is due Friday
What this is not. Wellness check calls are a non-medical service. Our callers do not diagnose, do not give medical advice, and do not replace a doctor, a nurse visit, a medical alert device, or 911. What they do is notice, write it down, and tell you the same day.
The part that matters most
If they don't answer.
Every service will tell you they check in. The real question is what happens on the morning nobody picks up. Here is exactly what we do, and the clock starts at your scheduled call time.
Placed at the scheduled time. We let it ring out fully — older adults don't always get to the phone in four rings.
Landline, cell, and any second line on file. If they have voicemail, we leave one.
Some people answer a text when they won't answer a ring. A reply closes it out.
The primary family contact, by phone — not an email you'll see at lunch. You hear the three attempts and what we know.
The sibling, the neighbor, the building manager — whoever you named at intake, in the order you named them.
With your written instruction on file, that's either a welfare check request to the local non-emergency line, or a call to the named neighbor or manager who holds a key. We never take this step without your prior authorization.
No plan skips a step. No plan escalates before the phone has been tried three times. Every attempt is timestamped in your log.
Plans
Priced by how many times a day we call.
Every plan includes live callers, the full missed-call escalation above, and a note to the family after each call. First week free, no contract.
Morning Check
One call a day · 7 days a week
About $1.63 a call
- One call at your chosen time, every day including weekends
- A real caregiver on the line — never a recording
- Medication reminder on the call
- Written note to one family member after every call
- Full missed-call escalation, exactly as listed above
Morning & Evening
Two calls a day · 7 days a week
About $1.48 a call
- Everything in Morning Check, plus:
- A second call in the evening — the end of the day is when falls and confusion show up
- Up to three family members on the notes
- A written summary every Sunday, so you can see the week as a pattern
- The same two callers wherever scheduling allows, so they know the voice
Full Day Watch
Three calls a day · 7 days a week
About $1.43 a call
- Everything in Morning & Evening, plus:
- A midday call — lunch, hydration, and the afternoon medication set
- Up to five family members, with a shared call log everyone can read
- Appointments and medication schedule tracked week to week
- A named care coordinator you can reach directly
- One free in-home safety assessment if they live in the Inland Empire
First seven days are free. No contract and no setup fee. Cancel any time with 30 days’ notice (free during the first week), and pause calls for hospital stays and vacations.
Two people in the same household? Add a second person to any plan for $29 a month.
Weekdays only? Monday-to-Friday schedules run about 30% less. Call us and we'll build it.
Need more than three calls a day? We do custom schedules, including overnight windows. That's a phone conversation, not a checkout button.
This is a private-pay service. No insurance is required and none is billed. Many families cover it from a long-term care insurance benefit, veterans' benefits they already receive, or an HSA — check with your own plan administrator.
Who signs up
The families this was built for.
Adult children two time zones away. You call when you can. You can't call at 8 AM every day forever.
Someone just home from the hospital. The first thirty days after discharge are when things go sideways quietly.
Early memory changes. Not enough to need a caregiver in the house. Too much to leave alone with no one checking.
Newly living alone. After fifty years of marriage, nobody notices if the day goes badly.
Between in-home visits. Care three days a week leaves four days with nothing. This fills them.
The parent who refuses help. A phone call is not a stranger in the house. It's often the first yes.
Why us
Not a call center.
- ✓A licensed California Home Care Organization. Licensed and regulated by the California Department of Social Services (HCO License #334700237) — the same license that lets us put caregivers in people's homes.
- ✓The callers are our own employees. On our payroll, background-checked, and state-certified nursing assistants. We do not subcontract your parent's call to a vendor.
- ✓RN-supervised. A registered nurse oversees our care operation, so when a caller flags something, a clinician is in the building.
- ✓Family-owned and owner-run. The owner still runs the agency day to day and still answers the phone.
- ✓Calls are placed from the United States. Every one of them, by someone who has done this work in person.
- ✓If the calls show it's time for more help, we can provide it. We deliver in-home care across Riverside and San Bernardino Counties, so you're already talking to the people who can step up. Outside our service area, we'll tell you plainly what to look for.
Questions
What families ask before they start.
My mother will hate being “checked on.” How do you handle that?
We don't introduce it as a check-up. The caller is a friendly person who calls at the same time each morning, and the safety questions are woven into an ordinary conversation. In our years of in-home care, the resistance is usually to the idea, not the person — a friendly voice at the same time every day tends to become part of the routine. If it isn't landing after the free week, you don't pay.
Is this medical care?
No. This is a non-medical wellness service. Our callers do not diagnose, do not give medical advice, do not adjust medications, and do not replace a doctor, a nurse visit, a medical alert device, or 911. They observe, they document, and they notify you.
Do you call landlines?
Yes — landline, cell, or both. Many of our clients have no smartphone, no app, and no interest in getting one. Nothing needs to be installed, worn, charged, or set up. They just answer the phone.
What if they're hard of hearing?
Tell us at intake and we note it on the account. Callers slow down, speak lower rather than louder, and confirm the important items twice. If a call regularly can't be completed by phone, we'll tell you honestly rather than keep billing you for calls that aren't working.
Do you serve outside California?
Yes. The calls go anywhere in the United States, in their local time zone. Our in-home care services are limited to Riverside and San Bernardino Counties, but the wellness check subscription is nationwide.
Who sees the notes?
Only the family contacts you name, up to the number your plan includes. You can add, remove, or change them whenever you like. We don't sell data and we don't share call notes with anyone you haven't authorized.
Can we pause for a hospital stay or a trip?
Yes, any time, for any length. Tell us the dates and we'll stop the calls, then restart them the day she gets home. Billing continues during a pause unless we've agreed otherwise in writing, so call us before a longer break and we'll work it out.
What if we need a different schedule — weekdays only, or four calls a day?
Both exist. Monday-to-Friday plans run about 30% below the seven-day price, and we build custom schedules including overnight windows. Call (909) 284-8657 and we'll price it in the same conversation.
How do I cancel?
Cancel online any time from Manage my plan, or with one phone call or email. No cancellation fee and no retention script. Cancelling during the free week costs nothing. After that, the subscription ends 30 days after you give notice, and calls continue through those 30 days.
Start here
The first week is free.
Tell us about them on a fifteen-minute call. The first wellness check goes out the next morning.